Twas the night before Christmas…

Twas the night before Christmas and all through the office,
not a server was stirring, not even Redis.
The branches were committed to git with care,
in hopes that the projects would be done by new year.
And I led in my bed now, content in my dreams,
knowing that Siteset had such good staff and teams.

When out on the lawn there arose such a clatter,
I sprang from the bed to see what was the matter.
As I tweaked at the curtains to peer into the gloom,
I imagined monsters that would bring about my doom.
But instead what I saw was something quite rare,
a scene like none-other I couldn’t stop myself stare.

There in the snow there stood a sleigh on the ground,
with a jolly fat man and little elves all around.
His beard was all white and his suit was bright red,
and the elves had bells on green hats on their heads.
But they all seemed concerned, their expressions quite grey,
and the cause of their problems I just could not say.

I pulled on my gown and tiptoed out the door,
my feet struck by the cold from the snow on the floor.
With my presence now noticed the elves came around,
and each started talking so that I was caused to frown.
They were all quite upset but I had no idea why,
they were deeply affected, some began to cry.

“Now let’s all be quiet, give this man a fair chance”,
came the voice that cut through them all like a lance.
And now he stepped forward, his boots big and black,
with his big white beard and white hair down his back.
On his head perched a hat as red as his suit,
it was Father Christmas, of that no dispute.

And he spoke again now with a voice soft as snow,
and he told about their tale of such woe.
“We think we’ve been hacked but we aren’t all that sure,
it could just as easily be Farley’s second law.
All we know is that our systems are down,
we’ve no websites or software and without them we’ll drown.”

It was quite obvious that this was not a joke,
the seriousness obvious in the tone that he spoke.
“But how can I help you, it is the middle of the night?”
I asked feeling anxious and my head rather light.
“We need it fixed fast, we need people quite agile,
Siteset can help us for we are rather fragile.”

He looked at me now with a look of such trust,
I instantly knew that assemble the team I must.
But what could I do, my staff already on leave,
and it was now gone midnight on Christmas eve?
How could we fix it all in one night,
and make sure every child woke up to delight?

Of my consternation he was obviously aware,
for he smiled at me then with such meaning and care.
“Do not worry yourself for we can help out too,
and we have come to Siteset for we know what you do.
My magic can buy you the time that you need,
but work your skills quick or we are doomed not to succeed.”

With that he was back in his sleigh with a bound,
a call to his reindeer and they leaped from the ground.
Up into the air amongst flurries of snow,
and with a wave of hooves I saw them go.
I stood in the darkness the cold running me through,
And I thought about all that I now had to do.

I rushed into the house and got right on the phone,
in the hope that some of the team might be home.
More to the point I wondered what I would say,
that I didn’t sound mad I could only pray.
What unfolded then was an adventure to remember,
of how Siteset saved Santa Claus last December.

The office was alive by the time I got there,
my brilliant team showing just how they care.
I’d driven my way through rain wind and snow,
everyone else similar journeys did go.
And now they were here fingers tapping away,
and I realised there was hope so I did not have to pray.

“Did they have GIT?” one developer said,
“If so then a restore then off back to bed?”
“I don’t think they did, just the data backup
we’ll have to start from scratch, just our luck!”
They all looked glum but set to the task,
knowing this was an awfully big ask.

“There is only one way we can get this all done,
and we might even find that it ends up being fun.”
Our ScrumMaster spoke with his usual guile,
and then he announced “we must be ultra Agile!”
“We must be iterative, lean and super light,
then we’ll be done by the end of the night!”

With a sudden gust the door flew wide,
and a small horde of elves ushered inside.
The tallest of them announced their arrival,
with great aplomb but a voice rather nasal.
“We’re hear to help, tell us what we can do.
We can code, we can test and we can make tea too!”

With no further ado they were deep in chat,
developers and elves discussing this and that.
And I strode over to the window and looked out at the night,
a wide proud smile reflected by the light.
So many of my team here at one in the morning,
and I knew they’d keep working until Christmas was dawning.

Then there was a thud by the door and I turned to see,
the client services team it could only be.
I knew I was right before I heard them come in,
they wouldn’t have deserted their working kin.
And before we knew it they were at their desks,
dealing with data and all manner of requests.

The hours rolled on yet the clock hand stayed still,
it was clear that magic stopped this night having its fill.
And then from the team there arose such a hype,
that I instantly knew we had a working prototype.
Client services began testing with glee,
while the developers sipped on their cups of tea.

Alas it was not long before a bug had been found,
that brought our merriment crashing back to the ground.
Back to the coding they did not complain,
no matter how much they’d begun to wane.
Some more hours passed as they struggled on,
elves and developers striking up a song.

So the office became cheery and no one seemed too weary,
Our rag bag team designed for the job in theory.
As they carried on their work I felt a presence by my side,
and there he stood his smile still wide.
“I knew I could rely on Siteset to help us”
said St. Nicholas softly and without any fuss.

“Do you think you’ll make it?” he asked me quite straight,
“it will not be long until the magic will fade.
The clocks will start ticking and then I must go,
time will be up to fix all this woe.
But the lists are so large now it becomes hard to check,
without the support of all of this tech.”

I understood the plight he was in,
his deadline was fixed as if stuck by a pin.
But I trusted my team and the culture they live,
and that they always have all they could give.
All of our clients have deadlines so tight,
that it is enough to give any agency fright.

As we stood in silence our thoughts distracted,
they suddenly announced the code had been refactored.
The testing began again and in earnest,
and we held our breath with each pull request.
But every commit this time seemed to work,
there were no bugs not even a quirk.

“We are back up and running” one elf declared,
as the developers their final release prepared.
And as they pushed up the code ready for live,
the office was buzzing like the bees in a hive.
The anticipation could be cut with a knife,
to us it was like a matter of death or life.

We all held our breath as the transfer was done,
and then an elf hit the domain and it loaded in one.
“It is all working fine, we are good to go”
said the tallest elf in a triumphant bellow.
And I turned to St. Nic but he was already away,
my team now seamed weary their faces quite grey.

“Home with you all, and take a few days in New Year,
enjoy your holidays and remain in good cheer.
We’ve done good work this night and gone above and beyond,
you’ve saved the day and waved our magic wand.”
I saw them all out with a shake of the hand,
having a wonderful team made me feel quite grand.

As I drove back to my home in the hours of that morning,
the oncoming day giving sunrise as warning.
I thought of our efforts and of my staff all so great,
and realised for New Year I could not wait.
To start work again with a team around me,
a team more dedicated there could not be.

So I woke hours later and as I looked around,
my family were there and no snow on the ground.
Could it really have happened or was it just a dream,
could we really have had such an adventure supreme?
I have to conclude probably not I fear,
but nonetheless to all Happy New Year!

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