PICK & MIX ADD-ONS
FOR YOUR WEBSITE

we have a great basic technical offering, but that doesn't mean you can't upgrade
our Pick & Mix approach means that you start with our basic service, but you can choose to upgrade and add on whatever you want to make the service more robust for you.

We have made sure that our basic web service offering includes everything that your business will need to be up and running. We have included all the technical things that you will need to meet the ever-changing guidelines produced by government. This includes GDPR compliance, cookie compliance, SSL certificates and making sure that the hosting we provide is robust but also backed up, so if the worst should happen then we can restore a full version of your site within minutes.

But if you want to increase your offering to be even more robust, we can implement a whole host of additional requirements just for you. Whether you want your own dedicated hosting, you want another ‘test’ version of your website that you can use to play around with content away from live, or if you want to put in some monitoring so that you now instantly if your site isn’t working, we can set this up for you for only a small increase to your monthly fees.

Get your site noticed with our SEO package

It isn’t good enough to just get a website online. If you want to be a successful business you need to think about how you get people to it as well. Our Search Engine Optimisation (SEO) offering is an affordable way for you to get up the rankings!

Learn more

Be involved in the social conversation

Social media is a big part of the online world now and many businesses use it to have conversations with customers and leads. Get involved in the conversation, rather than sitting on the outside, with our Social Media management offering.

Learn more

Stay in touch with your clientbase

Once you have customers you should nurture them and make sure they don’t go elsewhere. A great way to do this is to create mailers or campaigns that give them a reason to stay in touch.

Learn more

GENERAL UPGRADES:

'Preview' Site Package

£10 per month

This is an extension to your live website to provide you with a second version of the site. It acts as a completely separate preview version of your site, so that you can edit to your hearts content without the changes being live.

This gives you the ability to have a completely separate full version of your site on a test URL, behind authentication so that the rest of the world cannot see it.

We recommend this for sites where you have bespoke layouts or functionality, or when you regularly have large-scale content changes that might require sign-off.

Additional Uptime Monitoring

£5 per month

Our base package includes homepage uptime monitoring. This keeps an eye on your website and if the website goes offline for any reason, a notification is sent to you.

This package extends the standard homepage monitoring so that you can specifically monitor additional pages. The package includes:

  • Up to ten pages monitored for uptime
  • SSL certificate monitoring
  • Page Speed Monitoring (based on homepage only)

Additional page speed monitoring available on application.

Platform Support Package

£70 per month

The platform support package is based on an average of 2 hours per month of work. Siteset will endeavour to undertake all work within this allowance. If the maintenance of the platform requires more than this then Siteset will report these requirements to the client with a proposal for an upgraded bespoke package or change budget. No overtime will be charged to the client without prior agreement.

This package is for bespoke builds and dedicated hosting packages and includes:

  • Monthly pro-active fixing of issues arising from vulnerability scanning **
  • Updates to infrastructure planned in and applied
  • Application of any new security, infrastructure and code patches

SECURITY UPGRADES:

Vulnerability Scanning (Using AppCheck)

£45 per month

This is to identify any vulnerabilities that may exist in the build so that they can be dealt with. This is a good way to make sure no new vulnerabilities online start to affect the stability and security of your build.

This package is for bespoke builds and includes:

  • Monthly scan of infrastructure and build
  • Monthly reports on issues found

No fixes included (requires change request budget or a platform support package)

Active Security Monitoring (Using Alert Logic)

from £750 per month

This service is for those who have commissioned a dedicated server hosting package and is charged at cost price from the supplier. The package includes:

  • Daily internal scans of servers
  • Active server and traffic monitoring for security breaches
  • 15 minute SLA on alerts for potential breaches
  • Weekly and monthly reporting

HOSTING UPGRADES:

Dedicated Cloud Hosting (Single Instance)

from £250 per month

This package provides a single server instance, suitable for clients with a predictable traffic and data usage rate which isn’t too high. There is no automatic redundancy built into this package, but the AWS Cloudformation setup means that should the worst happen and your server go down, we can restore it very quickly.

  • Single Instance, no auto-scaling, no built in redundancy
  • 8GB memory
  • 140GB storage
  • Daily snapshots
  • Elastic IP
  • Up to 230GB Data Out / 15GB Data In
  • Business Tier Amazon AWS Support
  • Technical support for any issues arising
  • Renewal of a .co.uk domain (if applicable)
  • SSL certificate renewal (using LetsEncrypt)

Amazon is billed based on usage, so these costs are based on providing a base setup with the listed amount of storage and data. If the usage increases over the amounts allowed then these will be invoiced in addition and at cost price to the client on a quarterly basis. All dedicated hosting is subject to a separate hosting contract and terms and conditions.

Dedicated Cloud Hosting (Load Balanced)

£70 per month

This package provides two dedicated servers and an application load balancer, suitable for clients with a higher traffic level and data usage rate, and who wish to have some resilience automatically built into the infrastructure.

  • Application Load Balancers
  • Auto-scaling group with 2 instances as standard
  • Elastic Cache Storage
  • Aurora Database
  • EFS (Elastic File Storage)
  • 8GB memory
  • 140GB storage
  • Daily snapshots
  • Elastic IP
  • Up to 230GB Data Out / 15GB Data In
  • Business Tier Amazon AWS Support
  • Technical support for any issues arising
  • Renewal of a .co.uk domain (if applicable)
  • SSL certificate renewal (using LetsEncrypt)

Amazon is billed based on usage, so these costs are based on providing a base setup with the listed amount of storage and data. If the usage increases over the amounts allowed then these will be invoiced in addition and at cost price to the client on a quarterly basis. All dedicated hosting is subject to a separate hosting contract and terms and conditions.

* Monthly payments taken via direct debit using GoCardless. All costs are excluding VAT.

** This does not extend to requirements for wholesale updates to code platforms based on changes in the marketplace (e.g. when companies like Google change their standards which require significant changes to the technical approach of a website, such as Google’s stance on SSL).

FIND OUT HOW WE CAN HELP YOU

WE WORK WITH CLIENTS OF ALL SIZES. WHAT THEY ALL HAVE IN COMMON IS THAT THEY WANT SIMPLE AND AFFORDABLE SOLUTIONS THAT ARE BASED ON QUALITY

CALL US

+44(0)1629 879 101

EMAIL US

support@siteset.co.uk

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Established in 1995, we are a website service provider that goes above and beyond anyone else in the marketplace. We believe that all clients, no matter how big or small, should receive the same dedicated and excellent service.

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Ground Floor, Remenham House, 3 Regatta Place, Marlow Road, Bourne End, Buckinghamshire, SL8 5TD

info@siteset.co.uk

01628 879 101

Siteset have supported me over a long period of time and have additionally proven their worth by recently setting up my new website. I have always been very impressed with their patience and professionalism managing to interpret my ideas into a site that is efficient and client friendly.
DirectorMatthew Wilkes Wealth Management
Doing this redesign is the best thing that has ever happened. The difference it's made to my business is amazing.
Mark BellConfused About Timeshare
The service we received was of a very high standard. Each time an email was sent we received a reply within 24 hours. The staff were all very knowledgeable and they were keen to assist with our questions. They guided us through the whole process and it was a pleasure to liaise with such an efficient and polite team.
Practice ManagerGarth Thompson Wealth Management
I wanted to pop a quick email regarding the quality and speed of the work Siteset has done with reorganising 4 websites for myself and 3 other partners. Throughout the changes they have been efficient and quick with responses. They managed to sort through my rather ambiguous emails and photographs and get them all in place exactly where required, no matter how much hassle it was.
PartnerShepherds Gill Wealth Management
I have used Siteset’s support service for our St. James’s Place website for over six years now. I find them to be responsive and helpful and my enquiries, or requests for changes, are dealt with in a timely manner. They offer an efficient service and respond to my queries with good humour and patience.
Marketing DirectorPaul Webster, St. James's Place Partner
Every interaction we have had with you you have kept us up to date, delivered results ahead of schedule and have gone the extra mile. Our website looks significantly better than our pier group and has allowed us to acquire new clients. I cannot thank you enough for the hard work and commitment that you have shown to our site and we would have no hesitation in recommending Siteset to our clients.
DirectorSurrey Hills Wealth Management

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