I am going to start by saying something that many might find a tad controversial: multi-tasking is a myth! Some might say that only women

A customer services road trip! Our Managing Director tasked us with attending Agile on the Beach to learn how to apply agile principles in our

If I was to give the board at British Airways one piece of advice today it would be this; immediately sack your senior management because

The pursuit of quality is a journey that will never end, purely because there is always more that can be done to improve the status

Some people use the seven Ps; Proper, Prior, Planning, Prevents, Piss, Poor, Performance. But I prefer that to assume will make an ass out of

Our dev and project management teams are nothing if not bold. If they hear of a new development framework, or the next generation of an

There has recently been another debate in the media about whether or not schools are teaching the creativity out of our children. It has got

Had a year really gone by since my maiden experience of Agile on the Beach? 52 weeks since I was awoken to Farley’s Laws? 26 sprints

Coming from retail management at Dixons into project management was quite an acute learning curve, especially since KPIs, sales targets and stock reporting changed to

I believe it was the sublime Pink Floyd who once said “Time”. Ironically, the late, formerly omnipresent TV celebrity chef Keith Floyd said much the

As a marketer it is hard to find time to stay on top of what is happening in marketing and your own industry. But it